Returns and Exchanges
At Spirit Connexions we want you to be delighted every time you shop with us. Occasionally though, we know you may wish to change your mind.
If you need to return an unused item you can do so within 28 days after delivery, for an exchange or refund as required.
We will refund the monetary value of the items returned to us, at the price you purchased them, together with the delivery charges (if applicable). Though, if you chose a faster delivery option, you will only get the basic cost of delivery returned to you.
The goods must be returned in the same condition as received and if possible with all packaging.
Spirit Connexions reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged, or tampered with. This does not affect your statutory rights.
If you are returning an item because of an error on our part or because it is faulty, we will be happy to refund your costs incurred in sending it back.