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Shipping & returns

All orders placed are shipped within 7-10 business days. Once your order is shipped you will receive a confirmation email.

We offer two levels of shipping. Standard and Tracked. Standard post costs less and items are posted without any tracking capabilities and no signature is required. Proof of postage can be provided but once the item has been posted, we are no longer responsible for it and are unable to offer insurances. The tracked option does cost more but it means you will have a tracking number for your order and a signature is required to receive the item at your delivery address. 

  • Standard Option:

Domestic Postage (UK Addresses)
We use Royal Mail 1st Class (1-2 working days once shipped)
£1.50

Europe & Rest of World
We use Royal Mail International Standard (3-7 working days once shipped)
£3.75

  • Tracked & Signed Option:

Domestic Postage (UK Addresses)
We use Royal Mail 1st Class Special Delivery (1-2 working days once shipped)
£8.00

Europe & Rest of World
We use Royal Mail International Tracked & Signed (3-7 working days once shipped)
£10.00

 

RETURNS & REFUNDS

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.